PRESCRIPTIONS AND MEDICATION REQUESTS
If regular treatment is required, the Doctor will authorise issues of repeat prescriptions of specified medications, usually for 4 weeks supply at a time. You will be asked to see the Doctor or Nurse at regular intervals for review of treatments.
Please allow 48 hours for collection of your prescription (excluding weekends & bank holidays). Medication can also be ordered via the internet (please see reception staff for further details). In extreme circumstances e.g. you have totally run out of your medication, we will endevour to process you a prescription on the same day.
Please note, we are unable to accept any medication requests over the telephone. all requests must be made in writing at reception or via the online ordering service. If you cannot attend during surgery opening times there is a post box on the gate which you can put your requests in. This will be emptied every morning. Alternatively, you can sign up to our online service.
To register for the above online services please ask at reception for your personal password. Registration forms can only be given to patients who can verify their identity. Documentation preferred is either a current passport, photo driving license or other documentation containing a photograph, or a household utility bill and signature of the holder.
PLEASE TAKE NOTE OF THE FOLLOWING IF YOU ARE ORDERING MEDICATION ONLINE:
If you are ordering something that is NOT on your repeat item list, please would you state the reason you require the medication. This will help us process the request and avoid delays. Thank you.